Terms and Conditions

By accepting your Estimate or Invoice you are agreeing to the following terms:

Creative Submission

Creative work submitted by Premier Signs, LLC is property of Premier Signs, LLC and is not to be used, reproduced, imitated, altered, or exhibited unless purchased from Premier Signs, LLC. All trademarks and copyrighted materials are the property of their respective owners. It is the responsibility of the client to obtain all permissions for use and/or reproduction of said materials; Premier Signs, LLC assumes no responsibility for violation of applicable laws. Use of creative work that is property of Premier Signs, LLC without written authorization or having been purchased from Premier Signs, LLC will result in legal action and penalties.

Acceptance

When a client accepts the “Estimate” or “Invoice” provided by Premier Signs, LLC all provisions contained herein (including these “Terms and Conditions”) become a binding contract, and there is no other agreement or understanding of any nature unless specifically incorporated within the contract. The prices, specifications, and conditions are satisfactory and hereby accepted. Premier Signs, LLC is authorized and responsible to execute the work as specified and shall retain title of the goods until payment of the full purchase price has been received. Customer agrees to make the payments and agrees to safely keep the goods free other liens and encumbrances. Premier, LLC is also entitled to discreetly label all products and or services provided with branding, contact information, logos, and other Premier Signs, LLC insignias.

Cancellation

Should the client cancel an order after verbal or written acceptance, Premier Signs, LLC reserves the right to charge a 20% cancellation charge calculated to the total amount of the invoice excluding taxes. If project has gone through the design process then design charges will be applied on top of the 20% cancellation charge.

Proofing

By signing the online “Proof Approval Form” you agree that: I have verified that all content is correct, I am satisfied with the final version of the products rendering, I understand that I cannot make any changes once my approval has been granted and that I assume all responsibility for typographical or other errors, and that any changes will incur design and production rate fees of $65 per hour + cost of materials. After hours, weekend, and expedited work will be billed at $130 per hour. Proof acceptance may be granted in writing without the use of the “Proof Approval Form” but the same terms will apply.

Any alteration or deviation from the specifications involving extra costs will be executed only upon written orders and will become an extra charge over and above the agreement. All agreements are contingent upon strikes, accidents, or delays beyond our control. It is agreed that this contract shall be construed according to the State of Indiana. Premier Signs, LLC will not be responsible for errors in plans, designs, specifications, or drawings furnished by the customer.

Vehicle Lettering / Wrap Installation

Graphics & alignment as applied to vehicles or other large projects may not precisely match the 2D digital images (“renderings”) produced for client’s review. The color of the final graphics may not match the mockups seen on desktop computer screen, smart phone, tablets, or similar devices. To ensure the best color match possible, client should request a color proof and ask for specific Pantone colors when communicating with Premier Signs, LLC during the design stage of the project. Physical color samples are available of your project prior to your jobs production for the cost of $75 per instance needed. Graphics applied to vehicles are intended to be viewed from a distance of at least 15 feet and may contain overlapping seams of vinyl that are viewable at closer distances. Premier Signs, LLC produces each vehicles graphic with the detail & quality appropriate for the viewing distance.

Premier Signs, LLC expressly disclaims all warranties related to vehicle damage for the following: all non OEM paint job; all types of vehicles; all vehicles with OEM paint that is more than 5 years old. The process of installing wraps can sometimes damage the finish of the vehicle, which is industry standard. Premier Signs, LLC is not liable for any damage to the paint or any scratches, dents or dings previously incurred that will be viewable through the vinyl.

Sign Removal Services

Premier Signs, LLC will not be responsible for unavoidable damage to the structure, building, landscaping, parking lot, or other enviroment caused during the contracted removal of existing signage, but will make every possible effort to provide the scope of work in a manner that will minimize any potential damage. Signs are often installed as a permanent structure and removing them may cause unintended and unavoidable damage. It will be the responsibility of the buildings tenant (Premier Signs, LLC client) or their landlord to repair any defects caused from removing the signage.

Payment

Work will not begin until a 50% deposit has been received, balance will be due upon receipt. All credit card payments will incur a 3% processing fee. Balance due on receipt will be paid to Premier Signs in full the day work is completed, and handover has been given to client. A 15-day grace period will be extended but thereafter unpaid balances are subject to collection, attorney, and court fees. Upon client default, Premier Signs, LLC is entitled to retain all payments by the customer together with any deficiency due from the customer and retake possession of the goods contracted in their agreement.

Use of Likeness

I hereby grant the Premier Signs, LLC permission to use their services rendered to represent my company’s likeness in photograph, video, or other digital media in any and all of its publications without payment or other consideration I understand and agree that all photos will become the property of Premier Signs, LLC and will not be returned. I hereby irrevocably authorize Premier Signs, LLC to edit, alter, copy, exhibit, publish, or distribute these photos for any lawful purpose. In addition, I waive any right to inspect or approve the finished product wherein my likeness appears. Additionally, I waive any right to royalties or other compensation arising or related to the use of the photo. I hereby hold harmless, release, and forever discharge Premier Signs, LLC from all claims, demands, and causes of action which I, my heirs, representatives, executors, administrators, or any other persons acting on my behalf or on behalf of my estate have or may have by reason of this authorization.

Warranty

All material and workmanship covered by a (2) year warranty from the date of completion unless otherwise stated. All work to be performed in accordance with the drawings and specifications submitted for the work and completed in a substantial workmanlike manner. Premier Signs, LLC will not be held responsible for damage to signs or property due to, but not limited to, any Act of God including severe weather and winds over 25 mph, vandalism, driving vehicles to get to sign locations, utilities on property not marked by owner, negligence or improper use, recreational activity, or other failure of product not associated by the product itself.